Shipping & Returns
How do I calculate the shipping cost on an order?
To find out the total cost of your order, simply add the product(s) you would like to purchase to your Shopping Cart. You can then view your Shopping Cart to get the total cost of your order, including the cost of the shipping.
How much do you charge for shipping?
We charge a flat rate for shipping based on the weight of the item(s) being shipped. Our shipping prices are VERY reasonable! Unless otherwise stated, all products DO NOT include shipping costs. Shipping costs are calculated on the Shopping Cart page.
Where am I able to ship my order to?
Ahh-Some Bio Cleaners (Saxon Enterprises) currently markets to Canada, Europe and the 50 states of USA. Products that ship from US to Canadian and Europe addresses are subject to brokerage and duty fees which will need to be paid as C.O.D. directly to the shipping carrier or the Country’s Import Duty delivering the package.
Where will my order ship from?
Our products ship from New Jersey, Connecticut and Alabama. The products we carry may be shipped directly from a warehouse in the USA.
Who do you use to ship?
We utilize UPS for most bulk deliveries, which normally originates in Alabama, USPS for retail and small or mixed orders, and will on occasion utilize FedEx depending on the circumstances. Sorry, the choice of shipping carrier used for any particular order is made from the warehouse the order ships from, and cannot be chosen in advance.
Can I ship C.O.D. or to a P.O. Box?
We do not ship COD and can mail small retail USPS products to P.O. Boxes. A physical street address will be required for delivery of cases of our Ahh-Some Bio Cleaner products. We do not ship to APO addresses, but call us if you have special government or APO mailing requirements.
How long does it take for you to ship my order?
Although every effort is made to process and ship your order within 10 business days for commercial large orders, shipping time is dependent on stock availability. If an out-of-stock or back-order situation arises, we will advise the customer as soon as possible and refund the transaction. Retail shipping of small orders will be processed within 2 days and sent via USPS Priority Mail
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